By using this website or booking any service from Solar Sathi ("we", "us"), you agree to these terms. Please read them carefully.

1. Services

We provide the services described on this site. Descriptions are general; the scope, price and schedule of each job are confirmed with you before work begins.

2. Bookings and quotes

• Quotes are valid for the period stated when issued.
• A booking is confirmed once we acknowledge it by phone, WhatsApp or email.
• Prices may change if the scope of work changes, and we will agree this with you first.

3. Payment

Payment is due as agreed in your quote, normally on completion of the work. Late payments may delay or stop further services.

4. Cancellations and rescheduling

Please give at least 24 hours' notice to cancel or reschedule. Late cancellations may incur a reasonable call-out fee.

5. Your responsibilities

You agree to provide accurate information, safe access to the work area, and a safe environment for our staff.

6. Liability

We take reasonable care in all work. To the extent allowed by law, we are not liable for indirect or consequential loss, and our total liability is limited to the amount paid for the service concerned.

7. Website use

Content on this site belongs to us. You may not copy, misuse or interfere with the site or its content without permission.

8. Changes

We may update these terms at any time. The latest version is always on this page.

9. Contact

Questions about these terms? Call 0307 6803537 or use the contact page.

Solar Sathi respects your privacy. This policy explains what information we collect and how we use it.

1. Information we collect

• Details you give us: name, phone number, email and message when you contact us or book a service.
• Basic technical data such as browser type and pages visited, to help us improve the site.

2. How we use it

• To respond to enquiries and provide quotes and services.
• To confirm bookings and send service updates.
• To improve our website and customer experience.

3. Sharing

We do not sell your personal information. We share it only with staff or trusted partners who need it to deliver your service, or when the law requires it.

4. Data security

We take reasonable steps to protect your information, though no online system is completely secure.

5. Cookies

This site may use basic cookies or similar tools to work properly and understand usage. You can disable cookies in your browser settings.

6. Your choices

You can ask us to access, correct or delete your personal information at any time.

7. Changes

We may update this policy. The latest version is always on this page.

8. Contact

For privacy questions, call 0307 6803537 or visit the contact page.